Privacy Policy

This Privacy Policy outlines the principles of processing and protecting personal data provided by Users in connection with their use of the website www.wilgahouse.com and services offered by Wilga House.

1. General Information
   Your personal data is processed on the website www.wilgahouse.com (hereinafter referred to as the Service) in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR").

2. Personal Data Administrator
   The administrator of personal data is Wilga House, headquartered in Piła, at ul. Wilgowa 2B, 64-920 Piła (hereinafter referred to as the Administrator). For matters related to the processing of your personal data, you can contact us via:

1. e-mail: wilgahouse1@gmail.com;
2. mail: Wilga House, ul. Wilgowa 2B, 64-920 Piła.

Personal data provided to the Administrator is processed and stored in accordance with GDPR procedures.

3. Purpose and Basis of Data Processing.
   Data collected on the Service is provided by the User through forms available on the website, via email, or through phone contact. Providing true personal data is voluntary but necessary for the provision of service-related services, consultations, and other User-related actions.
   Your data, including: active email, first and last name, company name, tax ID (NIP), street, house and possibly apartment number, postal code, city, country, state, phone number, and IP address, is processed by the Administrator for:

1. The sale of services and handling of complaint procedures. The legal basis for processing is Art. 6(1)(b) GDPR, allowing the Administrator to process data necessary for contract performance. Where your personal data is included in financial documents, it is processed according to the Accounting Act of 19 September 1994, with the legal basis for processing being Art. 6(1)(c) GDPR
2. Sending commercial information regarding the Administrator's services. The legal basis for processing is Art. 6(1)(a) GDPR, permitting data processing based on your consent. The Administrator collects data provided by Users through the contact form, email, and phone contact. Data obtained via server logs is not associated with specific website users and is not used by the Administrator to identify the User, serving only as an auxiliary resource for site management, and is disclosed only to authorized server administrators.
4. Who Has Access to Your Personal Data?
   Only authorized employees and associates of the Administrator have access to your personal data. Access is also granted to our partners (such as accounting service providers, IT service providers, courier companies, and hosting service providers).
   The Administrator does not sell or share personal data with third parties, except as described above.

5. How Long Do We Keep Your Data?
   The Administrator will store your personal data only for the duration necessary to fulfill the requirements of applicable law. This means data may be retained even after you stop using the company’s services, especially data needed to meet obligations before state administration authorities. Data will be retained until it is deleted or consent is withdrawn, though withdrawal does not affect processing carried out before it was withdrawn.

6. Will Data Be Transferred to a Third Country or International Organization?
   Administrator does not transfer your personal data to third countries or international organizations.

7. Security Policy - How Do We Protect Your Data?
   We respect your right to data protection and ensure data security. The www.wilgahouse.com site uses HTTPS (Hypertext Transfer Protocol Secure) to prevent data interception and alteration.

DPersonal data provided in the contact form or via email correspondence is treated as confidential and is not visible to unauthorized persons. The Administrator employs the latest technologies and data protection procedures. Personal data is stored in a database secured with technical and organizational measures that meet GDPR standards, including:

1. Computers receiving electronic correspondence and storing data have multiple protections such as secured access in locked rooms, password protection, licensed and updated antivirus software, firewalls, licensed operating systems, email management software, and screen-view protection (clean desk policy)
2. Personal data is processed solely by individuals authorized by the Administrator or by entities processing data based on data processing agreements that mandate proper data security levels.

The Administrator has implemented necessary technical and organizational measures to ensure data integrity and prevent loss, alteration, or unauthorized third-party access.

8. What Rights Do You Have in Connection with Data Processing?
   You have the right to:

1. Access data (information on processed data and a copy of the data);
2. Request data rectification (correction);
3. Request deletion of unlawfully processed data;
4. Restrict data processing (halt data operations);
5. Transfer data to another administrator;
6. Withdraw consent at any time for data processing based on Art. 6(1)(f) GDPR without affecting the lawfulness of processing conducted before withdrawal.;



Each User has the right to modify or update their personal data by sending instructions to the Administrator via: wilgahouse1@gmail.com or by mail to the address in Section 2.

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9. Filing a Complaint About Data Processing.
   You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe data processing violates legal provisions.

10. Will Personal Data Be Used for Profiling or Automated Decision-Making?
    We do not profile your personal data or make decisions based on automated data processing.

11. Cookies Policy
    During a visit to the site, the Administrator’s system automatically collects cookies.

    The entity placing cookies on your device and accessing them is Wilga House (wilgahouse1@gmail.com). Detailed cookie information is available on wilgahouse.com under www.wilgahouse.com. Users can block the collection of cookies at any time by disabling them in the browser settings, but the Administrator does not guarantee proper site function with cookies disabled.
    
    The Administrator reserves the right to amend this document if data protection law changes. Notification of such changes will be posted on www.wilgahouse.com.